> ## Documentation Index
> Fetch the complete documentation index at: https://www.helius.dev/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact Helius Support: Get Help with Solana API Issues

> Get expert help with Helius Solana API issues. Discord community, chat support, email assistance for billing, technical questions, and troubleshooting.

> [card] [Discord Community](https://discord.com/invite/6GXdee3gBj)
>
> Join our community and get help from other developers.

> [card] [Chat support](https://dashboard.helius.dev/support)
>
> Developer plan and higher tier customers can use the dashboard chat to get
> help from the Helius team.

> [card] Email Support
>
> For billing, account, or technical questions, email us at
> [support@helius.xyz](mailto:support@helius.xyz)

## Reporting Technical Issues

> [card] When Reporting Technical Issues
>
> Please include the following information:
>
> <ol>
>   <li>Your Project ID</li>
>   <li>Request details (endpoint, parameters)</li>
>   <li>Error messages or response codes</li>
>   <li>Timestamps of when the issue occurred</li>
>   <li>Steps to reproduce the issue</li>
> </ol>


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