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Top Questions
How do I get a Helius API key?
How do I get a Helius API key?
Sign up at dashboard.helius.dev and create a
project — your API key is shown in the dashboard and can be used as a query
parameter (
?api-key=YOUR_API_KEY). You can also create accounts and keys
programmatically via the Helius CLI or MCP
server.What are credits and how do they work?
What are credits and how do they work?
Helius bills API usage in credits — each method has a specific credit cost.
Your plan includes a monthly credit allowance that resets each billing cycle
(unused credits do not roll over). See the credits page
for the full cost table per method, and autoscaling if
you need to exceed your plan limits.
What's the difference between standard RPC and the DAS API?
What's the difference between standard RPC and the DAS API?
Standard RPC methods are raw Solana JSON-RPC calls (
getAccountInfo,
getTransaction, etc.). The DAS API is a higher-level, unified
interface for querying Solana digital assets — NFTs, compressed NFTs, and fungible
tokens — with enriched metadata, ownership, and pricing data
in a single structured response.Which plan should I choose?
Which plan should I choose?
The Free plan is suitable for development and testing. For production
workloads, paid plans offer higher credit allowances, higher rate limits on
Enhanced APIs (DAS, Priority Fees, Enhanced Transactions), and staked
connections for reliable transaction landing. See the pricing
page and plans overview for
a detailed comparison.
How does Helius RPC performance compare to other providers?
How does Helius RPC performance compare to other providers?
See our open-source Solana RPC benchmarking tool for independent
latency and reliability comparisons of Helius against other Solana RPC
providers including Alchemy, Quicknode, and Triton.
What's the difference between Webhooks, LaserStream WebSocket, and LaserStream gRPC?
What's the difference between Webhooks, LaserStream WebSocket, and LaserStream gRPC?
Webhooks push events to a public HTTPS endpoint you operate —
ideal when you want events delivered to your server without holding a
connection open. LaserStream WebSocket streams events
over a persistent WebSocket connection — ideal for apps using the standard
Solana WebSocket interface or Helius extensions like
transactionSubscribe.
LaserStream gRPC is the gRPC variant with historical
replay and multi-region failover — ideal for large-scale pipelines that need
the richest feature set. LaserStream WebSocket and LaserStream gRPC share the same
backend; Webhooks run on a separate delivery pipeline.Do you support Devnet?
Do you support Devnet?
Yes. Use
https://devnet.helius-rpc.com/?api-key=YOUR_API_KEY for Devnet RPC
calls. A Devnet SOL faucet is available in your
dashboard on paid plans — see the
Devnet SOL guide for more options.What happens if I run out of credits?
What happens if I run out of credits?
Requests return a
429 max usage reached error once your credits are
exhausted. To avoid interruptions, enable autoscaling
on fiat plans, or purchase prepaid
credits on crypto plans.Where can I check service status?
Where can I check service status?
Real-time status and incident history are published at
helius.statuspage.io. See the status page
guide for details on subscribing to incident
notifications.
Account & Billing
Accounts
Solana accounts, wallet management, and account-related operations
Billing
Pricing plans, payment methods, enterprise solutions, and account management
Infrastructure & Nodes
RPC
Solana RPC nodes, methods, rate limits, and troubleshooting
Dedicated Nodes
Dedicated Solana nodes, purchasing, and management
Error Codes
Common API error codes and troubleshooting steps
Real-time Data Streaming
LaserStream WebSocket
Enhanced WebSocket features, troubleshooting, and usage
LaserStream
LaserStream purchasing, troubleshooting, and subscription management
Webhooks
Webhook management, network support, and troubleshooting
Transaction & Fee APIs
Priority Fee API
Transaction optimization, fee estimation, and improving landing rates
Sender
Helius Sender functionality, configuration, and rate limits
Enhanced Transactions
Enhanced Transactions API usage, authentication, and rate limits
Data APIs
DAS API
Digital Asset Standard API, asset data, and price information
ZK Compression
ZK Compression API usage, pagination, and troubleshooting
Need more help?
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- Contact our support team for personalized assistance
- Review our status page for service updates